ImiLai, LLC
Data deletion and rights requests
Send your request to ImiLai by email. Opening an email draft does not submit a request or automatically delete data.
Revision: 2026-09-07
What to include
Use your account email where possible and identify the store or account and the request: deletion, access or correction. For a store conversation, identify the merchant, channel and minimal details needed to locate it. A reason for deletion is optional. Do not send passwords, login codes or payment-card details.
After receipt
The team reviews identity, authority and scope and may request limited clarification. Requests are handled within applicable legal timeframes with a response explaining the outcome or exception. Where the merchant controls the data, we coordinate with or direct you to that merchant as appropriate. You must review and send the email yourself after opening the draft.
Scope and exceptions
A request may cover the account, conversations, orders or associated assets according to your authority. Financial, security, dispute or legally required records may need restricted retention. We do not promise immediate removal of every backup or copy held by an independent channel or provider. We explain what can be removed and what requires retention or a separate request.